Enabling the Collaborative Workspace

End User Adoption Services for Cisco’s complete line of Collaboration products

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About Us

Since 2003, Maestri Consultants has been focused on the end user’s experience, creating learning environments that promote positive change, encourage adoption and transform the way people communicate, collaborate and meet. Helping people work together more effectively while minimizing the impact the new technology has on the business and allowing the business to achieve its desired business results and ROI, is our specialty.

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Client Enablement

As organizations prepare for their collaboration deployment and plan for adoption success, its important to take a holistic planning approach so that users at every level of the enterprise get the training they need to be successful in their roll:

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End-User

Instructor-led training, either facilitated hands-on or seminar style. Students gain the knowledge and acquire the skills to successfully operate their device and/or application prior to system conversion.

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Power-User

Designed for early adopters, end-user ambassadors and IT personnel that will be the first line of support to their organizations end-users. This class is an expanded End-User session that includes details on feature nuances and end-user commonly asked questions.

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Train-the-Trainer

Master the concepts and skills needed to become an in-house instructor on your organization’s new Collaboration devices and applications. During our eight-hour program, you will be taken through a Power-User training session and in turn, learn how to convey the End-User curriculum in an engaging, hands-on session. Prior training experience recommended.

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System Administrator

A customized and comprehensive course designed to educate System Administrators on how to manage their systems post-conversion. Students will learn how to navigate and perform moves, adds and changes and learn about features that may be used to bring additional value to their organization.

End User Adoption

The diverse learning styles of today’s multi-generational workforce impose greater challenges on deploying technology than ever before. The Baby Boomers who make up a quarter of the workforce, view technology as something that is acquired and favor structured instructor-led classes.

A third of the workforce is made up of Gen X’ers who view technology as indispensable and are use case driven, self-motivated learners.

And the Millenials who make up just under half of the workforce grew up with technology and has it integrated into every aspect of their daily lives. They are hands-on, technology-enabled learners, who like to grab micro bits of information, try it an come back for feedback and mentoring.

There is not one size to fit all training format solution out there. That is why Maestri Consultants offers a blended learning approach for Collaboration deployments so that the learning preferences and expectations of all learners of the enterprise are met.

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Instructor Led On-Site Training

We simply need a conference room with the appropriate number of seats and the device/application to train on. We have the expertise and proven methodology to facilitate the rest!

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Instructor Led Distance Learning

All the value in instructor-led training, without the travel costs. This offering is an exceptional solution for small site deployments and/or remote workers. Delivered from our Distance Learning Studio using Cisco WebEx, we can educate end-users on their specific applications as if we were teaching on site!

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Anytime-Anywhere Hosted Training

Tutorials embedded into a client-branded portal that is accessed via a custom URL. This alternative to instructor-led training is a cost-effective solution for large roll-outs and may be used for new hire and remedial training. Licensed on an enterprise basis with a yearly hosting contract.